The service is automated with the use of a fully computerized system where minimal human interference is needed. From entrance to payment and finally to exit, customers are serviced by machines. Customers are required to make their payment for parking fees at certain points before exiting.
To better serve customers, during peak hours manual payment counters are also available. The location of payment booths are as follows:

PAYMENT METHOD	LEVEL	LOCATION
Auto Pay Machine	8,7,6 & 5	Next to escalator entrance door
Auto Pay Machine	3	Food court entrance
Auto Pay Machine	G	Loading B lift's lobby
Auto Pay Machine	P1	Next to travelator, and Loading A lift's lobby